Support Category: User Account | No Account Specialist Notes: Whenever you are unable to locate a user account using the full name or email address ...

Support Category: User Account | Account Info Update Request Specialist Notes: Note: Employees will need to update GovTA to correct any information...

Support Category: User Account | Inactive Account Specialist Notes: Please be sure to include the following information in the ticket:   In your ...

Support Category: Account Creation Inquiry Specialist Notes: Should users reach out asking whether they will receive a NIST Primary account (@nist.g...

Specialist Notes: Please be sure to select the Support Category based on the user's account issue.  Standard Response: We are currently u...

Support Category: User Account | Other Issues Specialist Notes: Standard Response: If you are on a detail, the CLC Administrators have aske...

Support Category: User Account | Account Info Update Request Specialist Notes: If your user has a CLC account with one bureau but is moving to ano...

Support Category: N/A (Select the category that matches the user's issue) Specialist Notes: There are DOC users who may have two active/approved...

Support Category: (select applicable) Specialist Notes: Please note that users may occasionally request assistance with accessing, reactivating, cre...