Please be sure to include the following information in the ticket:

In your ticket escalations please be sure to include:

 
1. Employment type
2. Date of Hire
3. Supervisor's Name
4. Supervisor's Email
5. Any changed info.

We've located your account but see that it is currently inactive. Please allow me just a moment to open a ticket so that we can work with the Administrators to have it reactivated. For the request, could you please provide us with the below information? 

1. Employment Type:
2. Date of Hire:
3. Supervisor's Name:
4. Supervisor's Email:
5. Any information you recently had changed (name, email address, etc.):