Account Related
Support Category: Account Creation Inquiry Specialist Notes: Every Monday of a new pay period a file of new employees is submitted to DOC and is inc...
Sun, 12 Apr, 2026 at 7:06 AM
Support Category: User Account | Account Info Update Request Specialist Notes: Note: Employees will need to update GovTA to correct any information...
Sun, 12 Apr, 2026 at 7:07 AM
Support Category: User Account | Inactive Account Specialist Notes: Please be sure to include the following information in the ticket: In your ...
Sun, 12 Apr, 2026 at 7:09 AM
Support Category: User Account | Other Issues Specialist Notes: Standard Response: If you are on a detail, the CLC Administrators have aske...
Sun, 12 Apr, 2026 at 7:10 AM
Support Category: User Account | Account Info Update Request Specialist Notes: If your user has a CLC account with one bureau but is moving to ano...
Thu, 16 Apr, 2026 at 5:14 AM
Support Category: N/A (Select the category that matches the user's issue) Specialist Notes: There are DOC users who may have two active/approved...
Thu, 16 Apr, 2026 at 5:20 AM
Specialist Notes: Please be sure to select the Support Category based on the user's account issue. Standard Response: We are currently u...
Sun, 12 Apr, 2026 at 6:32 AM
Support Category: LMS Navigation Specialist Notes: Standard Response: To adjust your time zone please follow the instructions below: 1. Once y...
Sun, 12 Apr, 2026 at 7:09 AM