Support Category: Course Launch Issue Specialist Notes: For course launch issues, have them do a SystemCheck and give them the information to solve...

Support Category: Course Completion Issue Specialist Notes: For course completion issues, have them do a SystemCheck and give them the information ...

Support Category: Course Issue | Inactive Course Specialist Notes: Standard Response: I am sorry, but DOC administrators have advised that if ...

Support Category: Course Launch | Relaunch Completed Course Specialist Notes: If the user wishes to retake a course and receive an updated date of ...

Support Category: Course Progress Issue | Navigation Specialist Notes: Some users have reported not being able to get back to the course after they...