Support Category: Login Inquiry Specialist Notes: If the user needs a password reset, please use the SR 'I need my CLC password reset'.  I...

Support Category: Login Inquiry Specialist Notes: Standard Response: You can change your password at any time while logged into the CLC. First...

Support Category: Login Request Specialist Notes: 1. Log in with your personal ID 2. Hover over (do not click) the Admin button in the navigation ...

Support Category: SSO Specialist Notes: Clarify with the user if they truly only want their SSO Password reset or if they just want to get into the ...

Support Category: LMS Navigation Specialist Notes: Standard Response: The logout option is located under the GEAR ICON at the top right of the...

Support Category: SSO Specialist Notes: Standard Response: If you are using an iPad, you will not be able to sign on using Single Sign-On. You ...