| Support Category: Certificate Inquiry | Print |
| Specialist Notes: |
If the View Certificate Button is Not Available:
- Ask the user to click the drop-down arrow next to the training and select View Certificate.
- If it’s still unavailable, check the Training Details and Assignment History sections for the Print Certificate option or the printer icon.
If the Training Is Within a Curriculum:
- Ask the user to select Open Curriculum from the drop-down menu and locate the course.
| Standard Response: |
If a certificate is available for your completed training, you may follow these steps to access it:
1. From your CLC homepage, hover over the Learning tab and select View Your Transcript.
2. On your transcript, select Active, and change it to Completed.
3. Locate your completed training and select View Certificate.
4. Download or print the certificate from the window that opens.