| Support Category: ILT | Drop, VILT | Drop (select applicable) |
| Specialist Notes: |
We are not allowed to drop ILT/ VILT Training. We need to escalate to the admin if a user needs to drop their Training.
| Standard Response: |
I apologize but we are not allowed to drop an ILT/ VILT at this time. I will need to escalate your request to the administrator so they can remove the training.