Users connected to the NIST network, either onsite or through a government-issued VPN, should be able to access the CLC using SSO.

• If a user experiences an SSO login issue, direct the user to their internal IT Help Desk at itac@nist.gov.

•  If the user needs immediate access to the CLC, follow the Password Reset Request SR to provide temporary access through the manual login page.

• If the user states their IT has referred them to EUS, as the issue may be on the CLC end, gather any information/findings provided by IT and escalate.
  
  

We apologize for the difficulties you are experiencing in accessing the CLC using SSO. Please contact your internal IT Help Desk at itac@nist.gov for further assistance.

If accessing your account is time-sensitive, please let us know. We can reset your password so you can access your account using the Manual Sign In method.