| Support Category: SSO |
| Specialist Notes: |
Network and SSO Considerations
In-Office Users
- Users connected to the DOC NIST network onsite should be able to access the DOC CLC through SSO.
Remote Users
- Remote users should connect to the DOC NIST network using their government-issued VPN before attempting to access the DOC CLC through SSO.
If the User Cannot Access the DOC NIST Network
- If the user cannot connect to the DOC NIST network, they may attempt to log in manually through the DOC CLC sign-in page. Should users need assistance logging into their accounts manually, please refer to Password Reset Request SR.
| Standard Response: |