Support Category: SSO


Specialist Notes:


Network and SSO Considerations


In-Office Users

  • Users connected to the DOC NIST network onsite should be able to access the DOC CLC through SSO.


Remote Users

  • Remote users should connect to the DOC NIST network using their government-issued VPN before attempting to access the DOC CLC through SSO.


If the User Cannot Access the DOC NIST Network

  • If the user cannot connect to the DOC NIST network, they may attempt to log in manually through the DOC CLC sign-in page. Should users need assistance logging into their accounts manually, please refer to Password Reset Request SR.


Standard Response: