In the case where a user does not have access to their DOC bureau email (@noaa.gov, @trade.gov, @census.gov, etc.) and needs their password reset to access the CLC, the administrators have advised that they contact their bureau-specific ITHelp/ServiceDesk for further assistance.

I apologize for the inconvenience but, unfortunately, we are permitted to only send password resets to your DOC bureau email address. The administrators highly advised that you reach out to your bureau's ITHelpDesk for assistance with accessing your email.